Job ID: 296575 Location: Augusta University Full/Part Time: Full Time Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Division of Institutional Effectiveness (IE) provides support and leadership through planning, assessment, data analysis & reporting, performance monitoring & improvement, and project management. The practical and collaborative services drive overall organizational improvements in quality, responsiveness, and efficiency for internal and external stakeholders.
Job Summary
The program coordinator provides coordination for assigned programs within Institutional Effectiveness (accreditation, planning and assessment, project management, faculty credentialing, special projects, and other initiatives; for IE processes, communications, and resources; and for IE applications. Coordinates services and processes pertaining to planning and assessment, comprehensive program review, regional and specialized accreditation, project management, institutional research, change management, and process improvement.
Responsibilities
COORDINATES RELATED SPECIAL PROJECTS AND INITIATIVES: Coordinates program activities within Institutional Effectiveness and external stakeholders. Initiates, plans, implements, and monitors projects and initiatives. Prepares documents and supporting materials (e.g., reports, timelines, charters, agendas, action minutes, and decisions, etc). Plans and executes logistics for major meetings and events. Manages mass communications about programs, projects, and processes. Serves as the first point of contact to customers for the program and various initiatives, operations, and activities within division offices.
COORDINATES INSTITUTIONAL EFFECTIVENESS, PROCESSES, COMMUNICATION: Manages standard operating procedures, including inventories, schedules, cycles, and status reports for regularly occurring processes. Coordinates training events and maintains course materials. Prepares documents and supporting materials (e.g., graphical depictions, spreadsheets, templates, forms, etc.). Manages the documentation resulting from committees led and/or supported by Institutional Effectiveness. Update the websites of Institutional Effectiveness offices. Monitors, responds to, or routes correspondence from IE Resources email accounts.
IMPLEMENTS AND MANAGES INFORMATION SYSTEM APPLICATIONS: Develops and maintains standard operating processes to continually meet customer expectations. Troubleshoot application problems and content errors. Manages updates and enhancements to applications. Provides one-on-one and group training in application use. Produces basic reports and distributes to appropriate parties. Manages access control and user permissions. Serves as the primary interface with application vendors. Manages applications' web landing pages. Serves as the first point of contact for applications to customers, division staff, and vendors
PROVIDES ASSISTANCE WITH DIVISION OPERATION: Troubleshoots technical and maintenance issues. Supports management of the division's human and financial resources. Helps organize and maintain the division's supplies and equipment. Serves as backup phones and reception, only as needed. All other related duties as assigned.
: Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university in a related field of study and a minimum of one year experience in a related field OR Bachelor's degree from an accredited college or university in a related field of study and a minimum of three years in a related field OR Associate's degree from an accredited college or university in a related field of study and a minimum of five years' experience in a related field.
Preferred Qualifications
Experience with interacting with professionals from a variety of backgrounds and levels. Demonstrated experience assisting with comprehensive, organization-wide projects or processes. Demonstrated experience supporting a team or committee.
Knowledge, Skills, & Abilities
SKILLS
Detail-oriented with strong prioritization and organizational skills.
ABILITIES Ability to maintain confidentiality and multitask. Ability to prioritize and manage conflicting deadlines. Ability to plan and implement events associated with IE programs. Ability to capture complex discussions and translate them into action items. Ability to perform basic statistical calculations (i.e., means, frequencies, etc.). Ability to work independently, perform well under pressure, meet deadlines, and exercise good judgment.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B8
Salary: $45,400/annually-$48,380.80/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
